Dr. Carmen Chui developed a keen interest in biology and chemistry during her time in high school. While many of her peers were considering pursuing human medicine, she pondered the possibility of applying these subjects in a different field. After volunteering at various organizations in Hong Kong, she became captivated by the diverse range of animals that veterinarians work with. This fascination led her to embark on the journey of pursuing veterinary medicine.

Although Dr. Chui currently does not have any pets of her own due to her frequent travels and busy schedule, she aspires to one day have a Sphynx cat and a ShihTzu.

Throughout her veterinary career, Dr. Chui has been fortunate to have had wonderful mentors who have guided her at different stages. Additionally, she now serves as a mentor to junior clinicians at the clinic, where they exchange ideas, discuss cases, and learn from each other's perspectives. Dr. Chui also collaborates with department heads in nursing, technician, and customer service to ensure the smooth day-to-day operation of the clinic.

Upon completing her Fear Free certification, Dr. Chui gained valuable insights into various hands-on techniques to alleviate pets' anxiety in the hospital environment. These techniques include positive reinforcement with high-value treats, towel restraint, the use of muzzles, pheromones, and pre-visit medication to reduce stress before pets even enter the clinic.

Dr. Chui's area of expertise lies in small animal internal medicine, where she deals with various organ systems of animals' bodies. She acknowledges that diagnosing and treating issues in pets can sometimes be akin to detective work, requiring patience and thorough investigation. Despite the challenges, Dr. Chui finds fulfillment in advocating for animals, who cannot speak for themselves, and cherishes the special bond between pets and their owners that she witnesses in her privileged position as a veterinarian.